Terms and Conditions
Last updated: 10 October 2025
About These Terms
These terms apply when you use our website or hire Just Made It Landscaping for gardening and landscaping services.
Our Services
We provide:
- Garden design and landscaping
- Garden maintenance
- Fencing and paving
- Turf laying and lawn treatments
- Commercial landscaping services
Getting a Quote
- All quotes are free and valid for 30 days
- Quotes are estimates based on the information you provide
- Final costs may vary if project scope changes
- We’ll always discuss any changes with you first
Booking and Payment
- A 50% deposit is required on all landscaping projects in order to obtain materials and cover the costs of skip hire/waste charges.
- Payment methods: Bank transfer, cash, or cheque
- Final payment is due on completion
- Late payments may incur interest charges
Our Work
- We aim to complete projects on the agreed timeline
- Weather conditions may cause delays
- We’ll keep you updated on progress
- Any changes to the original plan must be agreed in writing
Your Responsibilities
- Provide clear access to the work area
- Ensure pets are secure during our visits
- Point out any underground cables, pipes, or hazards
- Make final payment when work is completed to your satisfaction
What’s Included
- All materials and plants as specified in your quote
- Removal of garden waste from your project
- Basic aftercare advice for new plants/lawn
Cancellations
- You can cancel before work starts with 48 hours notice
- Deposits for cancelled projects may be retained to cover costs already incurred
- We may need to reschedule due to extreme weather
Liability
- We’re fully insured for public liability
- We’re not responsible for existing plant/lawn problems we didn’t cause
- We’ll fix any damage we cause to your property
- Plants come with a 3-month guarantee (subject to proper care)
Complaints
If you’re not happy with our work:
- Contact us immediately so we can put things right
- We’ll work with you to resolve any issues
- Most problems can be sorted out with a friendly conversation
Website Use
- Our website is for information purposes
- We update prices and services regularly
- We’re not responsible if website information is temporarily incorrect
Privacy
Your personal information is handled according to our Privacy Policy.
Contact Us
Just Made It Landscaping Email: landscaping@justmadeit.co.uk Phone: 07749 874747
These terms are governed by English law. We always prefer to resolve any disputes through friendly discussion rather than legal action.